Scheduled courses

This course is available in-house or as a public course by special arrangement

Outlook Level 1

Credits: 
Non Credit Bearing
Course Category: 
Computer Skills

Duration: 1 Day
Time: 8:30am - 4:00pm

A one-day course to introduce you to MS Outlook

Prerequisite: Introduction to MS Office or Equivalent Prior Knowledge

A one-day course to introduce you to MS Outlook

Prerequisite: Introduction to MS Office or Equivalent Prior Knowledge

COURSE CONTENTS

Module 1: Getting Started

The Outlook Environment

Compose and Send a Simple Message

The Message Form

E-Mail Etiquette

Use the Address Book to Add Recipients

Include Your Signature

Format a Message

Save Message

Checking Spelling and Grammar

Module 2: Emails

Attach a File

Include a picture in line with the text

Respond to a message

Whoops! Need to recall a message?

Forward a Message

Print a Message

Delete a Message

Module 3: Managing Emails

Preview attachments before you open them

How do others receive attachments that you send

How others can view attachments that you send

Use Flags and Reminders

Follow Up for Yourself

Follow Up for the Recipient

Mark a Message as Unread

Automatically Mark Messages as Read in the Reading Pane

Create a Folder

Copy Messages to Folders

Delete a Folder

Module 4: Scheduling Appointments

The Outlook Calendar

Just You? Use an Appointment

Create an Appointment

Change an appointment

Deleting Appointments

Open the calendar as an additional Outlook calendar

View the calendar in the body of an e-mail message

Send an Outlook calendar in an email message

Module 5: Scheduling Meetings

Schedule a Meeting

The Meeting Scheduling Process

The Meeting Form

Meeting Resources

Schedule an In-Person Meeting

Reply To a Meeting Request

Meeting Conflicts

Propose New Meeting Times

Track Meeting Responses

Update a Meeting Request

Cancel a Meeting Request

Cancel a One-Time Meeting

Print the Calendar in Outlook

Module 6 - Managing Contacts

Add a Contact

Contacts

The Contact Form

The Outlook Address Book

Create a Contact

Create a contact from another contact

Create a contact from an e-mail message that you receive

Create a contact from an Electronic Business Card that you receive

Edit a Contact

Delete a Contact

Print Contacts 

 

Accredited: 
No

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