Scheduled Coaching and Mentoring - Accredited courses

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Coaching and Mentoring - Accredited

Unit Standard: 
NQF Level: 
Course Category: 
Management & Leadership

Duration: 3 Days
Time: 8:30am-4:00pm

There are many over-lapping skills between Coaching and Mentoring but there also differences.

“Coaching is a process that enables learning and development to occur and thus performance to improve.  To be a successful Coach requires knowledge and understanding of process as well as the variety of styles, skills and techniques that are appropriate to the context in which the coaching takes place.” - Eric Parsloe, The Manager as Coach and Mentor

“Mentoring is off-line (more informal) help by one person to another in making significant transitions in knowledge, work or thinking.” (traditionally longer term and more informal when compared to Coaching)
Clutterbuck, D. & Megginson, D, Mentoring Executives and Directors


  • All persons who need to mentor a colleague to enhance the individual’s knowledge, skills, values and attitudes in a career path
  • Skills Development Facilitators, Supervisors, Team Leaders, Line Managers and people involved in Human Resource Management
  • Although the course is geared towards more senior managers who need to coach and mentor first-line managers, the course can be very beneficial to all Management levels
  • It is not recommended for supervisors or junior managers who do not have appropriate experience or a tertiary qualification
  • Differentiate between Coaching and Mentoring
  • Learn the skills required of an effective coach and a generally accepted methodology
  • Develop an appropriate coaching plan for your staff and particular situation
  • Implement structured coaching sessions and use various recognised techniques in your coaching sessions
  • Improve employee performance and morale through skills transfer
  • Monitor and provide regular feedback on progress
  • Learn the skills required of an effective mentor
  • Learn a generally accepted methodology of applying these mentoring skills in a work environment and personal development context


  • Selecting and recruiting first line managers
  • Definitions and recognised techniques associated with coaching and mentoring
  • Formal coaching plans and processes that are recommended and widely used
  • Planning and preparing for Coaching and the importance of working according to the plan
  • Record keeping and monitoring progress
  • Providing structured and regular feedback
  • Taking corrective action as appropriate
  • The difference between mentoring, coaching, counselling and training
  • The roles and responsibilities of the mentor and employee to be mentored
  • The written contract
  • Boundaries in a mentorship relationship
  • Mentoring Pitfalls
  • Protégé Pitfalls
  • The importance of communication in the mentoring process
  • Models of mentoring
  • The importance of knowledge in mentoring
  • Applying the skills and techniques required of a mentor
Official course name: 
Select and coach first line managers